Frequency & severity
How often a problem occurs and how seriously it interrupts work or access.
Research
Describe one real workflow problem. The questionnaire adapts to your answers so we can compare what is failing, what people do today and which outcomes deserve attention.
Global systems study · 2026
Your answers shape the next questions, so you only see the path relevant to your experience. We compare recurring pain points, current workarounds and the outcomes people value—not employer names.
Please do not share names, confidential workplace information, patient or learner details, or information about an active case.
What we measure
Every participant takes a different route, while a small set of shared measures lets us compare pain points responsibly across sectors and countries.
How often a problem occurs and how seriously it interrupts work or access.
What people rely on today, how fragmented it is and how well it performs.
Time, errors, missed services, repeated work and trust consequences.
The improvement that would create the most practical value in context.
Cost, connectivity, integration, privacy, trust and approval barriers that could determine whether an idea works in practice.